Why Link

Since 1992

Chris Link founded Link Mechanical Services in 1992. Since that time, we have been taking care of the heating, cooling and hot water needs of homeowners and businesses throughout Hartford & Middlesex. We specialize in designing, installing and maintaining complete residential and commercial comfort systems including furnaces, boilers, air conditioners, and hot water heaters. We also repair systems installed by other companies. Our business model, centers on ensuring your comfort.

Licensed & Insured

We take your trust very seriously. For your protection we are fully licensed and insured. Any technician working in your home or business will be licensed by the State of Connecticut’s Department of Consumer Protection or be a registered apprentice with Connecticut’s Department of Labor. We strictly adhere to all regulations, take out all necessary permits AND we work with you to make sure all necessary inspections are completed. For your peace of mind and ours, we carry liability insurance that includes a $2,000,000 umbrella policy per occurrence and $500,000 of coverage for worker’s compensation. Any work we do in your home or business is covered.

Licensed Technicians You Can Trust

Before we hire a technician they are background checked, and drug tested.  All our technicians are fully licensed by the Connecticut Department of Consumer Protection (DCP). This is important because natural gas, propane, oil, and electricity can be dangerous. Also, we keep our technicians up-to-date on the newest technology through safety and technical training, manufacturer training, and third-party certification programs.

Respect for Your Time and Your Property

We understand that you are busy and we want you to know that we will not waste your time. We arrive at the time we specified, ready to get to work. Our trucks are stocked with the most common parts, allowing us to complete most repairs on the spot (saving you both valuable time and money). We repair, service and maintain all brands and models of heating, air conditioning, and hot water equipment. While we are in your home or business, we will treat it like it is our home. All our technicians wear floor-protecting shoe covers and our trucks are stocked with floor runners and pads we use to protect your floors and furnishings while we work. When we finish, we clean up everything, leaving nothing behind.

Fair Up-Front Pricing

Our technicians are paid hourly—not by how much they charge you (many companies use a commission structure), and we will not sell you anything you do not need. We make recommendations for what is needed; you make the final decision. Before we any work begins, we will provide you a quote that includes everything from start to finish. Nothing will ever be added at the end!

Warranties & Guarantees

Link Mechanical Services offers the best guarantees in Connecticut. We welcome you to compare our guarantees to any other company. Typically, you’ll find that other companies use “vague language” that puts the burden of proof on your shoulders. Our No-Hassle, Money-Back Guarantee covers everything we do our service, repair, and installations — AND we put them all in writing for you. Link Mechanical Services provides you everything you need to register your equipment with the manufacturer to obtain the longest and most comprehensive warranties that are available. Moreover, to better serve your needs, we track every system and the service history that goes with it.

Headache, Worry-Free Maintenance

We know that maintenance is the key to keeping your system running efficiently and to maximizing your equipment life. We also understand that keeping your system maintained is not typically on your list of things to do. Our Discount Comfort Club Membership takes the worry and headache out of maintaining your system. We customize your membership to your systems requirements, track completed maintenance, and remind you when your next one is due. As a Member, you’ll also enjoy guaranteed Priority Service, additional savings, and extended warranties. Click here for more details.